Privacy Policy
Last updated: May 9, 2026
This Privacy Policy describes how Romeo Sierra Coffee Co. (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information we collect depends on how you interact with us.
Information We Collect Directly from You
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Customer support information you choose to include in communications with us.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies. Usage Data may include device information, browser information, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
- Companies who support our Site and Services, such as Shopify (storefront and checkout).
- Our payment processors, who collect payment information to process your payment and fulfill your orders.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide the Services, process payments, fulfill orders, send transaction notifications, and manage your account.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Service Improvement. We use your personal information to improve our Services and provide better customer support.
Cookies
Like many websites, we use cookies on our Site. We use cookies to power and improve our Site and Services (including to remember your preferences), to run analytics, and better understand user interaction with the Services. For full details, see our Cookie Policy.
You can review or change your cookie preferences at any time using the “Cookie Preferences” link in the site footer or the privacy pill in the bottom-left corner.
How We Disclose Personal Information
We may disclose your personal information to third parties in certain circumstances, including:
- With vendors or other third parties who perform services on our behalf (e.g., payment processing, data analytics, cloud storage, fulfillment and shipping).
- When you direct or consent to disclosure to third parties.
- In connection with a business transaction such as a merger, to comply with legal obligations, or to protect our rights and the rights of our users.
Your Choices
Depending on where you live, you may have the right to access, correct, delete, or obtain a portable copy of the personal information we hold about you, to object to or restrict certain processing, and to lodge a complaint with your local data protection authority.
Contact Information
For any questions regarding this Privacy Policy, please contact us at:
Email: rscoffeeco@outlook.com